At Kooba Kids, we value your privacy and are committed to protecting your personal information. We understand that the trust you place in us is our most important asset. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information that is necessary for us to provide our products and services to you. This may include:
Your name, address, phone number, and email address
Payment and billing details (collected securely via encrypted gateways)
Information from communications you have with us (such as customer service queries)
Browsing and usage data when you visit our website
We may also collect non-personal information such as your IP address, browser type, referring URL, and site usage for analytics and user experience improvement.
Kooba Kids uses your personal information to:
Process your orders and manage your account
Communicate with you about your purchases or inquiries
Send you product updates, newsletters, or promotional offers (you may unsubscribe at any time)
Improve the user experience on our website
Comply with legal obligations
We will only use your information for the purposes for which it was collected or for related purposes that you would reasonably expect.
Your security is a priority. All transactions made through our website are processed via Secure Socket Layer (SSL) encryption, ensuring your payment details remain safe and confidential.
We will never:
Email, call, or otherwise contact you to request sensitive payment information
Rent, sell, or disclose your personal information to third parties for marketing purposes
We take reasonable steps to protect your data from misuse, loss, unauthorised access, or disclosure.
Kooba Kids will only disclose your personal information:
If required by law or legal obligation
To enforce our terms and conditions or protect our rights and property
To trusted service providers (such as payment gateways and shipping companies) who help us deliver our services, and who are also bound to protect your information
We do not share, rent, or sell your data to unrelated third parties.
By registering or purchasing from koobakids.com.au, you agree to be added to our mailing list. You may receive occasional updates on new products, exclusive offers, and news.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
We may collect anonymised data using cookies and tracking tools to better understand user behavior and improve our website performance. This may include:
Pages visited
Time spent on site
Traffic source
This data helps us tailor your experience and deliver a more user-friendly website.
You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. To do so, please contact us using the details below.
Kooba Kids may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
If you have any questions about our privacy practices, wish to access your information, or make a complaint, please contact us at:
Email: [email protected]
Postal Address: [Insert your business address here]
It wont be spammy, or annoying - but you can unsubscribe at any time.
Kooba Kids is the brain child of Sydney beach sider and mum of 3 young boys, Karlie. Our first product is the Zip-Ease swimsuit which we launched in 2018 - since then we have expanded our range to include: swimsuits for older kids, hats, shoes, beanies, bags and more!
Our swimsuits are Australian Made and UV50+ protection. We stock sizes from 0000 to cater for even the smallest of bubs all the way up to size 3.
